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Privacy

Last Updated: 18/12/2023

Thurrock Airport Transfers is committed to protecting the privacy of our customers. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure its security. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect:

  1. Personal Information:

    • Contact details (name, address, phone number, email).

    • Flight information (arrival/departure times, flight numbers).

    • Payment details (credit card information, billing address).

  2. Usage Data:

    • Information about how you use our website or mobile app.

    • IP address, device information, and browser type.

How We Use Your Information:

  1. Service Provision:

    • To provide transportation services, including booking and confirming transfers.

    • To communicate with you regarding your reservation.

  2. Payment Processing:

    • To process payments for our services.

  3. Customer Support:

    • To respond to inquiries and provide customer support.

  4. Marketing and Promotions:

    • With your consent, we may send promotional emails or updates about our services.

  5. Improving Our Services:

    • To analyze usage data and improve our website and services.

Information Sharing:

  1. Third-Party Service Providers:

    • We may share information with third parties involved in providing our services (e.g., drivers, payment processors).

  2. Legal Compliance:

    • We may disclose information when required by law or to protect our rights.

Security:

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

Your Choices:

  1. Opt-Out:

    • You may opt-out of marketing communications at any time.

  2. Access and Correction:

    • You have the right to access and correct your personal information.

Cookies:

Our website may use cookies to enhance your experience. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

 

Changes to the Privacy Policy:

We may update this Privacy Policy from time to time. The date of the latest revision will be indicated at the top of the policy.

 

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at bookings@thurrockairporttransfers.co.uk

By using our services, you acknowledge that you have read and understood this Privacy Policy.

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